Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also outlines the procedures in place to ensure the confidentiality of your information. Finally, this policy defines the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting our website directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information relating to you are used in accordance with the provisions of this Privacy Policy. We will collect information when necessary or if it is directly and essentially relevant to our transactions with you.
We will retain your data in accordance with the law or for the purposes for which it was collected.
You can browse the website without needing to provide any personal data. Your identity remains anonymous throughout your visit to the site and is not disclosed unless you have a personal account on the site that you access via a username and password.
1 – Data We Collect:
We may need to collect your information if you wish to place an order for a product from our site.
We collect, store, and process the data necessary to process your purchase from our site, to handle any potential claims that may arise later, and to provide you with the services we offer. The personal information we collect may include, but is not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.
We use the information you provide to enable us to process your orders and to provide you with services and information offered on our website that you request. Furthermore, we will use the information you provide to manage your account with us, verify online financial transactions, audit data downloads from the site, identify site visitors, and develop and/or customize the design and content of the site's pages. We conduct various demographic research and send useful or requested information to the user, such as information about products and services, provided you do not object to such communication. Communication via email will be used to provide you with certain details about other products and services if you wish. If you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.
We may give your name and address to a third party for the purpose of delivering your purchase (e.g., a delivery courier or supplier).
We may store details related to your current order on our site but cannot retrieve them directly for security reasons. By logging into your account on the site, you can view the information and details of your past or pending purchases. You can also manage your address details. You must also undertake to treat your data with complete confidentiality when accessing it and not make it available to any unauthorized third party. We are not responsible for any misuse of passwords unless such misuse results from our error.
Other Uses of Your Personal Information
We may use your personal information for surveys and marketing research, based on your desire, for statistical purposes while guaranteeing its complete confidentiality. You have the right to withdraw at any time. We do not send any responses to any third party. Your email address is not disclosed unless you wish to participate in competitions. We keep survey responses completely separate from your personal email.
We may send you information about us, the website, our other sites, our products, sales, offers, newsletters, and other information related to companies within our group or our partners. If you do not wish to receive this additional information (or any part of it), please click on the "unsubscribe" link in any email sent to you, and we will stop sending this information to you within seven working days (all days except Saturdays, Sundays, and national and religious holidays) of receiving your notification. We will contact you to inquire about information if it is unclear.
We may use some data, while maintaining complete privacy and confidentiality on the website, for other purposes including verifying user locations, tracking their visits to the site or links in emails when they subscribe to receive them, and providing that anonymized data, which does not allow your actual personal identity to be determined, to a third party such as publishers, for example. However, this data will not lead to your identification (as it is non-identifiable).
Competitions
Regarding any competition, we use the data to notify winners and advertise our offers. You can find more details about the specific participation terms for each individual competition.
Other Parties and Website Links
We may transfer your information to other companies in our group or to our agents and contractors to assist us in transactions related to the terms of the Privacy Policy. For example, we may resort to a third party to assist us in delivering products to you, receiving payments from you, and using them for statistics and marketing research or to assist the customer service team. We may need to share information with a third party to prevent fraud and reduce credit risk. If our company or part of it is sold, we may have to transfer our databases containing your personal data. Except as set forth in this Privacy Policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent, unless it is necessary for the purposes stated in this Privacy Policy, or if required by law. The website may contain advertisements from third parties or links leading to other sites or frames of other sites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, nor are we responsible for any third party to whom we transfer your data in accordance with the Privacy Policy.
2 – Cookies
Accepting cookies is not a prerequisite for visiting the website. However, we point out that the "shopping cart" functions on the site cannot be used and no item can be ordered without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages on the site. Your browser stores these files on your computer's hard drive. Cookies can be used to detect the IP address, saving you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (e.g., for targeted marketing purposes). You can set your browser not to accept cookies, but this will limit your use of the site. Please be assured that our use of cookies does not contain any personal or private information and is free of viruses. This site uses Google Analytics, a service provided by Google for analyzing web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies about your use of this website (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
3 – Security
We use appropriate security technologies and procedures to prevent any unauthorized or unlawful access to your information, or its loss or destruction. When we collect data through the website, we store your personal information in a database on a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for any intruder to decrypt your information. However, we cannot guarantee 100% protection. We strongly advise you not to send all your credit or debit card details when communicating with us electronically without encryption. We implement physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your information. Our security procedures sometimes require us to request proof of identity before we disclose personal information to you. You are responsible for protecting your password and computer from any unauthorized use.
4 – Customer Rights
If you have concerns about your data, you have the right to request access to the personal data we hold about you or have previously transmitted to us. You have the right to request that we correct any errors in your personal data, and this is done free of charge. You also have the right to request that we stop using your personal data for direct marketing purposes at any time.