At Badirotech, we stand behind the quality of our products. If you receive a faulty or defective item, we offer a 3-day guarantee from the date of delivery for a hassle-free return or exchange.

1. Eligibility for Return/Exchange:
You are eligible to return or exchange a product only if it is found to be faulty, defective, or damaged upon receipt (e.g., dead on arrival, manufacturing defect).

2. Non-Eligible Items:
Returns or exchanges are not accepted for products that have been opened and used without a valid defect. We cannot accept returns for products that are:

• Opened and functioning properly.

• No longer wanted or purchased by mistake.

• Incorrectly ordered by the customer.

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3. The Process:

• Contact us within 3 days of receiving your order via email or our contact form.

• Provide details of the defect and your order number.

• We will provide a Return Authorization and instructions for shipping the item back to us.

• Once we receive and inspect the faulty product, we will process your refund or ship the replacement.

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4. Refund Method:
Refunds will be issued to the original payment method used for the purchase.